Support

Need help with QuickMeet or SprintSight? We're here to help.

QuickMeet

QuickMeet helps coaches manage teams, athletes, and cross country and track meet scoring. If you run into an issue or have a question:

SprintSight is a camera-based sprint timer for iPhone. A few things to check if something isn't working as expected:

No camera preview: make sure SprintSight has camera access under Settings → SprintSight → Camera.
Runs aren't triggering: confirm the two gate lines are positioned where the runner will actually cross, and try switching detection modes (the gear icon → Detection Mode) — Pose tracking works best at close range and good light, Motion tracking is more reliable from farther away or in low light.
Spoken results sound robotic or don't play: this uses your iPhone's system text-to-speech voice. For a more natural voice, download an Enhanced or Premium quality voice under Settings → Accessibility → Spoken Content → Voices.
Something else: email us at hello@QuickMeet.com with a description of what happened and, if possible, which iPhone model and iOS version you're using.

For anything not covered above, reach us at hello@QuickMeet.com.